Postingan
JOHN LEE
1-1-1 Pangsapuri Idam
Jalan Aman Damai, 10000 Penang
Phone: (04) 699-1234
Email: johnlee@email.com
NETWORK
SERVICES MANAGER
Proven
Technical & Management Expertise in a Career Spanning 10+ Years
Technically sophisticated and business-savy management
professional with a pioneering career reflecting strong leadership
qualifications and with “hands-on” IS and networking expertise. Maintain focus
on achieving bottom-line results while formulating and implementing advanced
technology and business solutions to meet a wide range of needs. Superior
record of delivering simultaneous large-scale, mission-critical projects on
time and under budget. Team based management style and excellent interpersonal
and communication skills.
IT Strategic Planning / Business Solutions
/ Team Leadership / Budgeting / Project Management
Capital Expenditure Planning / Contract
Negotiations / Vendor Relations
Professional
Experience
INFORMATION SYSTEMS MANAGER, Company A, Penang Since Year 2002
Recruited
to upgrade and replace obsolete technologies at this world-class health care organization with more than 2000
users in 15 remote locations. hire, train, develop, and lead a
20-person
technical team.
Manage
a RM2 million capital budget and a RM1.2 million operating budget. Scope of
position is
expansive
and includes departmental direction and full design, installation, engineering,
implementation,
support, training, administration and management authority for:
–
LAN/WAN Network
Services - PC Desktop systems
–
24x7 Data Center
–
Applications Systems - Database Administration
–
Web/Internet Design
& Operations - Help Desk Operations
Spearhead transition
from outdated organization-wide and departmental technologies to
highlight
functional, streamlined, and cost-effective client-server technologies and
business
solutions that
have dramatically improved efficiency, decreased expenses, and optimized data
integrity and
safety.
Key
Projects & Achievement:
l
Directed design and
installation of the complete RM8 million LAN/WAN Infrastructure. Utilized
state-of-the-art technologies to provide network connectivity of disparate
Mainframe, AS400, UNIX, Windows NT, Novell and PC systems.
l
Completed, in just 8
months – 22 months ahead of schedule – a complex RM15 million project estimated
to take 2.5 years and involving replacement of more than 30 systems.
l
Delivered RM2 million
in cost savings through aggressive negotiations of contracts and pricing on a
budgeted RM10 million for hardware/software purchases and consulting services.
l
Saved more than RM1.2
million in technical consulting fees by negotiating complimentary network
design services from vendors.
l
Performed the work of
3 full-time equivalents, slashing labor expenses substantially by expanding
personal responsibility to include UNIX, network, and database administration
l
Decreased inventory,
application pricing, and licensing expenses RM750k by establishing
standardization for applications, PC desktops and networking systems.
l
Defused and resolved
long-standing conflicts and department problems, elevated morale and decreased
high employee turnover rates, achieving the best retention rate in the company
l
Managed from planning
through completion, a RM2.4 million Windows NT workstation and network printer
implementation project. Delivered on time and RM600k under budget
l
Attained consistent
99% up time by implementing disaster recovery and fault tolerance plans.
Instituted the first highly reliable corporate-wide, centralized backup system.
l
Championed
introduction of Internet/Intranet/Web technology, corporate-wide email, shared
calendering, and online meetings. Set up and managed a TCP/IP environment,
installed a Novell network and implemented a data warehouse database.
l
Collaborated on
numerous management committees including the Systems Application Selection
Team, Chair of the Network, Operations, and Security Team, and the Y2K
Implementation team.
NETWORK MANAGER, Company
B, Penang
2000-2002
Managed and
delivered ahead of schedule, a nationwide, RM10 million + network project
involving
development of a fully-redundant credit verification system. Administered a
multi-
server LAN
supporting Novell, UNIX and Unisys systems, and supported 2000 users in 850
remote
sites.
TECHNICAL SERVICES MANAGER,
Company C, Penang 1998-2000
Built
and managed Information Systems, Technical Support, Production, and Repair
Departments
for
this start up Novell Reseller and PC manufacturing firm. Supervised staff, oversaw computer
operations,
and managed budgets. Saved RM2 million
the first year by renegotiating
manufacturing
contracts and relocating production to reduce costs and improve shipping
schedules. Developed and trained
a team to provide support to a culturally diverse international
customer
base.
COMPUTER TECHNICIAN,
Company C, Penang 1995-1998
SENIOR SYSTEMS SUPPORT
SPECIALIST, Company D, Penang 1992-1995
Education & Credentials
UNIVERSITI ABC, Kuala
Lumpur , Malaysia
B.Sc. (Hons) in Computer
Science, completed 3 years of study
XYZ INSTITUTE, Kuala Lumpur , Malaysia
Certificate in Computer
Systems Support – Intensive 2 year program
Technical Certifications:
- Cisco
Router Programming & Internetworking - Bay Networks – TCP/IP, SNMP, FDDI
- Network
Administrator for UNIX Systems - EDI – Electronic Data Interchange
- ATM –
Asynchronous Transfer Mode - Windows 95 Support
- Windows NT
4.0 Network Administrative - Windows NT 4.0 Technical Support
- AIX UNIX
Advanced System Administration - Internet Information Server
- Cisco Enterprise
Indonesian Rupiah Exchange Rate